Heim Custom Homes privacy policy


Effective January 31, 2024 

Heim Custom Homes, LLC is committed to protecting the privacy of those who use our Website. This Privacy Policy sets out our privacy policies and practices for our Website. Please read this Privacy Policy carefully before accessing or using the Website or providing any personal information to us. 

By accessing our Website, you accept our Privacy Policy.

When you access our Website, we collect personal information (defined below) about you. We use that personal information to provide and improve our Website and the services available to you on it. By using our Website in any manner (such as by completing an online form requesting information about us and our products), you acknowledge and agree that you accept the practices and policies set out in this Privacy Policy. Note that this Privacy Policy does not apply to any personal information about you that we may collect offline. 

Our Website.

Our Website, www.heimcustomhomes.com, is provided to its users subject to the Terms of Use (available on our Website), this Privacy Policy, and any additional terms, conditions or policies referenced in the Terms of Use or made available by hyperlink on the Website.

Meaning of words used in this Privacy Policy.

Throughout this Privacy Policy, the words we, us, and our mean Heim Custom Homes, LLC, including our subsidiaries and affiliates and all of our officers, directors, employees, agents, contractors, consultants, vendors, and insurers. The words you and your mean you as a user of this Website. The word including is intended to imply that the list or words following it are illustrative and not exclusive.

What personal information we collect and how we collect it.

Personal information as used in this Privacy Policy means any information that can be used to distinguish or trace an individual’s identity or any other information that is linked or linkable to an individual. Personal information may include your first and last name, mailing address, billing address, city, state, zip code, telephone number, email address, debit and credit card information, and banking information. This is information that you knowingly and voluntarily provide to us whether by making a purchase from our Website or by reaching out to us through the Website or by email. 

Personal information may also be derived from the information you provide, including your purchase history and customer preferences. Further, some information is collected automatically when you access our Website, including information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, “cookie” information, and other diagnostic information. When you access the Website using a mobile device, usage information collected may include the type of mobile device you use, your mobile device’s IP address, your mobile operating systems, unique device identifiers, and other diagnostic information. 

How we use and protect your personal information.

We use your personal information only for our legitimate and reasonable business interests, including: 

  • To respond to you when you contact us and to provide customer support to you 

  • To fulfill any purchases initiated by you through the Website 

  • To allow you to participate in interactive features of our Website when you choose to do so

  • To send you newsletters, marketing or promotional materials, special offers, and other information that we reasonably believe would be of interest to you (unless you have opted out from receiving such materials, as discussed below) 

  • To analyze data, identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Website and our products, marketing, and your experience with us

  • To monitor our Website’s usage and to gather information so that we can improve it and the services we offer on it 

  • To provide and maintain our Website and to notify you about changes to it 

How we share personal information.

We do not share or authorize third parties who are not affiliated with us to make independent use of your personal information for their own purposes, such as for direct marketing. We do not sell or rent any of your personal information to third parties. However, in some circumstances, we may share your personal information: 

  • With our third-party service providers who we work with to run our Website, advertising, and email communications, including email marketing services; “Contact Us” form services; advertising, marketing and media services; survey services; and analytics services 

  • With our affiliates (including any of our subsidiaries, business partners, and any other companies that we control or are under common control with) all of whom are required to honor this Privacy Policy

  • With law enforcement agencies, governmental authorities, and courts if we are legally required to do so by applicable law

  • With another company in connection with due diligence for or completion of a merger, sale of company assets, financing or acquisition of all or part of our business to another company

  • With your consent 

We also reserve the right to disclose your personal information to enforce our Terms of Use and other agreements; to protect and defend our rights and property; to prevent or investigate possible wrongdoings in connection with the Website; to protect the safety of our company, our employees, our customers, and the public; and to protect against legal liability. 


Our Website uses “cookies” and similar technology to improve the Website’s functioning and your experience. Cookies are small information files that are automatically sent to your browser from a web server and are then stored on your computer’s hard drive that enable us to track your activity on the Website and store certain information. Cookies technology is used by most major websites because it makes internet use easier by, for example, saving passwords, purchases, and preferences while you use a website.

You may choose to set your browser so that it does not accept cookies, but doing so may prevent you from taking advantage of some of our Website’s features. Most areas of the Website will function without cookies, but cookies are required if you wish to register, sign in, or place items in your shopping bag. For an optimal experience with the Website, we recommend that you allow cookies.

Third-party service providers.

We engage reputable third-party vendors in order to help us manage the Website, process online and offline transactions, better respond to the needs of our visitors, and enhance our marketing efforts. We and our third-party service providers use analytics information for a variety of purposes such as to improve the design and content of our Website, to help us learn things like what pages are most attractive to all of our visitors, what promotions visitors like to see, and to gauge the success of our advertising campaigns.

Social Media.

When you access or interact with us through a social media service such as Facebook or Instagram, we may have visibility to your profile name and other information you have made public in connection with that particular social media service. Social media companies may collect and share anonymous aggregate metrics with us regarding use, such as the total number of clicks, shares, users’ demographics (e.g., age range, gender, location). These social media companies are not operated by us and  use of their services is governed by the privacy policies of the social media companies.

Opt-out procedures.

You can opt-out of all future contacts from us at any time. If we have reached out to you through email for marketing and promotional purposes, you may unsubscribe using the link provided or other instructions provided with our email. You can also contact us by emailing contact@heimcustomhomes.com

Children and privacy.

Our Website is directed to adults who are at least 18 years old. We take care to protect the safety and privacy of children. Accordingly, we do not knowingly collect personal information from children under the age of 18. If we become aware that we have collected personal information from children without verification of parental consent, we will take all available steps to remove that information from our servers. 

Information security.

We make every reasonable effort to ensure that your personal information is treated securely and in accordance with this Privacy Policy by using technological measures to protect your personal information from authorized access, misuse and disclosure, including firewalls and password-protected areas using established industry standards. Unfortunately, there are no methods to transmit data over the Internet that are 100% secure. Therefore, we cannot guarantee or warrant the complete security of personal information that you may transmit to or from our Website and you do so at your own risk. In the unlikely event of an interception or unauthorized access to your personal information, we will not be responsible for any such interception or access or for any actual, incidental, indirect, special, consequential (including lost profits), punitive, and exemplary damages or attorneys’ fees and costs, that may be suffered by you as a result. 

Changes to this Privacy Policy.

We reserve the right to change and update this Privacy Policy at any time and from time to time without notice by posting changes and updates on our Website. Each time this Privacy Policy is changed or updated, a new Effective Date will be shown in the heading above. Changes to this Privacy Policy will be effective when posted on our Website. 


Questions about this Privacy Policy should be sent to us at contact@heimcustomhomes.com. You can also contact us at: 

Heim Custom Homes, LLC

8850 N. Dobbs Road

Harrah, OK 73045